Support
Need a hand with Bento? Most questions are answered below. If you're still stuck, email us with your store URL and a quick note on what you're seeing (a screenshot helps), and we'll sort it out.
How do customers see my bundle?
Once you've created a bundle, open your theme in the Shopify theme editor and add the Bento block to the page where you want it to appear, then save. Your bundle shows up there for customers.
My deal is live, but nothing shows on the storefront.
That almost always means the Bento block hasn't been added to your published theme yet. Open the theme editor and add the Bento block to the relevant page. Bento also flags this for you on the dashboard when a live deal isn't placed.
How do the discounts apply?
Automatically, at checkout, through Shopify's own discount system. Your customers never need a code, and the bundle adds to the cart as one clean line.
Can I test different versions of a deal?
Yes. On the Banquet plan you can run an A/B test: show two versions of a deal at once and keep the one that earns more.
Still need help?
Email support@bentobundle.com and we'll get back to you. You can also read how it works and the deal types on our homepage.