Terms of Service
These terms govern your use of the Bento Bundle app ("Bento", "the app") for Shopify, published by Tantallon Gate Ltd, a company registered in Scotland (tantallongate.com). By installing or using Bento, you agree to these terms. If you do not agree, please do not install the app.
1. What Bento does
Bento lets a Shopify merchant create product bundles, bulk (buy-more, save-more) discounts, and gift-with-purchase offers, and displays them on the merchant's storefront. Bento applies the discount the merchant configures, at checkout, through Shopify's own discount system.
2. Eligibility and accounts
To use Bento you must have an active Shopify store and the authority to install apps on it. You are responsible for keeping your Shopify account secure and for everything done through your store with the app.
3. Licence to use
While your subscription is active and you comply with these terms, we grant you a non-exclusive, non-transferable right to use Bento for your own store. You may not copy, resell, reverse engineer, or attempt to extract the app's source or functions except as allowed by law.
4. Your promotions and pricing
You are responsible for the bundles, discounts, and offers you set up, including their prices, the products included, and any legal requirements that apply to selling or advertising them. Bento applies the settings you choose. It is your responsibility to review that a promotion behaves as intended, including how it interacts with other discounts you run. Bento gives you controls (for example, whether offers combine with bundle or bulk discounts) but the final promotional setup is yours.
5. Discounts, gifts and orders
Bento calculates and applies discounts and gifts from the settings you choose, through Shopify's systems. Software can behave unexpectedly, for example because of theme changes, other apps, Shopify updates, or unusual cart activity. You should test each promotion before making it live and review your orders regularly. You are responsible for deciding whether to fulfil, cancel, or refund any order, including one where a discount or gift was applied that you did not intend. To the extent allowed by law, we are not liable for discounts, free gifts, reduced prices, or lost revenue on any order, whatever the cause.
6. Your customers
Sales made through your store are between you and your customers. We are not a party to them. You will cover any loss or cost we incur from a claim by one of your customers relating to your products, prices, or promotions, except where the claim is caused by our fraud or wilful misconduct.
7. Billing
Bento is billed through Shopify Billing. Plan prices and any free trial are shown on the app's Shopify App Store listing and inside the app. Charges appear on your Shopify invoice. If you move to a lower plan, features only on the higher plan stop, and bundles over your new plan's limit are paused until you choose which to show or upgrade. Settings already saved on your bundles keep working as they are. If you uninstall, the discounts Bento manages stop applying. Shopify's refund and billing rules apply to charges made through Shopify.
8. Acceptable use
You agree not to use Bento to:
- break any law, or Shopify's own terms and policies;
- interfere with, overload, or attempt to gain unauthorised access to the app or its infrastructure;
- misrepresent pricing or discounts to your customers.
9. Availability
We work to keep Bento running reliably but we do not guarantee it will be uninterrupted or error-free. We may update, change, or temporarily suspend the app to maintain or improve it. We are not responsible for downtime caused by Shopify, hosting providers, or other services outside our control.
10. Disclaimer and limitation of liability
The app is provided "as is". To the fullest extent allowed by law, we disclaim implied warranties, and we are not liable for indirect or consequential losses, lost profits, or lost sales arising from your use of the app. Where liability cannot be excluded, our total liability to you is limited to the amount you paid for the app in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by law.
11. Termination
You can stop using Bento at any time by uninstalling it from your Shopify admin. We may suspend or end access if you breach these terms. On uninstall, the discounts Bento manages stop applying and your data is deleted in line with our Privacy Policy. The hidden products Bento created to show bundles in the cart (product type “Bundle Container”) stay in your store; you can delete them from Products.
12. Changes to these terms
We may update these terms as the app evolves. We will update the date at the top, and continued use after a change means you accept the updated terms.
13. Governing law
These terms are governed by the law of Scotland, and the Scottish courts have jurisdiction over any dispute arising from them, without affecting any mandatory rights you have under the law where you are based.
14. Contact
Questions about these terms: email support@bentobundle.com. Bento Bundle is operated by Tantallon Gate Ltd, a company registered in Scotland (company number SC848896). Registered office: 48 Tantallon Avenue, Gourock PA19 1HA, Scotland, United Kingdom.